Refund policy
Return Policy
*SOME ITEMS ARE FINAL SALE AND ARE NOT ELIGIBLE FOR RETURNS AND REFUNDS*
We hope you are completely satisfied with your purchase. If you need to return an item, please review the following guidelines:
- Eligibility: Returns are accepted within 14 days of the purchase date, provided that the product is in its original, unopened condition and includes all original packaging.
- Shipping Costs: Customers are responsible for all shipping fees associated with the return, unless the return is due to a product defect or an error on our part.
- Refunds: Once we receive the returned item and verify its condition, we will process your refund to the original payment method within 5-7 business days.
If you have any questions or need assistance with your return, please contact us online through the follwoing platforms.
Instagram: Iris Andie or Violette Lani
LinkedIn: Iris Andie or Violette Lani
FaceBook: Iris Andie or Violette Lani